Privacy Policy

1. Scope

This policy describes TechNuCom Inc.’s practices regarding personal information collected through the TurboDef.com website, including when you use a form, request a consultation, contact us, or accept certain cookies.

2. Privacy Officer

Questions, requests for access, or complaints may be directed to
TechNuCom’s Privacy Officer:
Privacy Officer
TechNuCom Inc.
305 Rue de Bellechasse, Suite 403
Montreal, Quebec H2S 1W9
Canada
Email: request [ @ ] technucom.com

To be confirmed prior to publication. TechNuCom must include the officially designated name or title of the Privacy Officer and, if desired, a separate privacy contact address.

3. Information Collected

• Contact information: name, company, job title, work email, and phone number.
• Information provided in a request: objectives, deadline, intended CPCSC level, and message content.
• Technical data: IP address, device type, browser, pages viewed, time, and log data necessary for security.
• Cookie preferences and, with your consent where required, analytics or marketing data.

4. Purposes

• To respond to requests and schedule consultations;
• To conduct a preliminary assessment of the needs expressed;
• To provide, secure, and improve the website;
• Prevent abuse, incidents, and unauthorized activities;
• Comply with legal obligations and defend our rights;
• Dend marketing communications when permitted by law and with your consent.

5. Cookies

Our website uses cookies necessary for its operation as well as, in some cases, analytics or performance cookies. These files are used, in particular, to:

• save your language preferences;
• measure website traffic;
• improve the user experience.

You can configure your browser to block cookies, delete existing ones, or be notified when they are used. If you refuse cookies, certain features of the website may be limited.

6. Disclosure to Service Providers

TechNuCom may disclose information to service providers that support website hosting, forms, email, security, analytics, or customer relationship management. These service providers may use the information only for the agreed-upon services and in accordance with applicable contractual provisions.

7. Retention

Information is retained only for as long as is reasonably necessary for the purposes described, to meet contractual requirements, and to comply with legal obligations. It is then securely destroyed, deleted, or anonymized in accordance with TechNuCom’s practices.

8. Security

TechNuCom implements administrative, technical, and physical measures proportionate to the nature of the information and the risks involved, including access controls, authentication mechanisms, logging, backups, and the protection of communications. However, no system can guarantee absolute security.

9. Your Rights

Subject to the exceptions provided by law, you may request access to your personal information, request its correction, or obtain information regarding its use and disclosure. You may also withdraw applicable consent, request the cessation of disclosure, or exercise any other right provided by law. Verification of identity may be required before a request is processed.

10. Marketing Communications

You may unsubscribe from marketing communications by using the link provided in the message or by writing to TechNuCom. Communications necessary for a contractual relationship or an ongoing request may continue to be sent.

11. Minors

The TurboDef website and services are intended for businesses and are not intended for minors. TechNuCom does not knowingly seek to collect their personal information through the website.

12. Changes and Contact Information

This policy may be updated to reflect changes in practices, vendors, or the law. The current version is the one published on TurboDef.com. For any questions or complaints, please contact the Privacy Officer at request [ @ ] technucom.com.